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Contact LUS Brands Customer Service

How to Reach a Person at LUS Brands

Verified Contact Information

Toll-Free Number:

  • 1-888-395-4998
    Voicemail-Only Line
Call Now
Send Message

Business Sales:

wholesale@lusbrands.ca
Wholesale

Customer Service:

support@lusbrands.com
USA
support@lusbrands.ca

Legal:

info@lusbrands.ca
Privacy Inquiries

LUS Brands Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular LUS Brands Phone Number
1 (888) 395-4998
Average Calls duration
1 minute
Most Popular LUS Brands Email Address
support@lusbrands.ca
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
84% phone, 16% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
View full overview
PissedConsumer Club

Contact Information

LUS Brands Website:

LUS Brands Help Center:

Corporate Office Address:

LUS Brands Inc.
1-6905 Kenderry Gate
Mississauga, Ontario L5T 2Y8
Canada

Why Customers Call LUS Brands?

Top Reasons of Customers Calls

  • Product/ Service 31%
  • Shipping and Delivery 17%
  • Customer Inquiries & Issues 17%
  • Request for Information 10%
  • Return/ Replace 6%
  • Account 6%
  • Activation/ Cancellation 4%
  • Refund 2%
  • Payments and Charges 2%
  • Staff 2%
  • Cards 2%

Product/ Service

31%
  • "Damaged product"
  • "Issue with product"
  • "Purchase"

Shipping and Delivery

17%
  • "Didn't receive my package"
  • "Was sent wrong product"
  • "PRODUCTS NOT DELIVERED"

Customer Inquiries & Issues

17%
  • "Didn't revive order"
  • "Problems with order"
  • "Clarify order"

Request for Information

10%
  • "Order questions"
  • "How to use the products"
  • "About my order I put wrong address"

Return/ Replace

6%
  • "Return"
  • "Change shipping"

Account

6%
  • "Two subscriptions"
  • "account pricing"
  • "My order I cannot track it or log in to lus"

Activation/ Cancellation

4%
  • "Cancel a order"
  • "Cancel order"

Refund

2%
  • "Refund needed"

Payments and Charges

2%
  • "Fraud"

Staff

2%
  • "Dissatisfied with customer service"

Cards

2%
  • "Need to remove credit card on file"

Compare LUS Brands Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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